Find Your State

My insurer refuses to cover a treatment that my health care provider prescribed to me. What can I do?

You can challenge your insurer’s decision by completing the following steps in order:

  • Appeal the decision;
  • Request an external review; or
  • File a complaint.

To determine what steps to take if your insurer improperly delays or denies your coverage, please click on the state where you live in the map below or select your state here: .

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