My insurer refuses to cover a treatment that my health care provider prescribed to me. What can I do?

You can challenge your insurer’s decision by
completing the following steps in order:

  1. Appeal the decision;

  2. Request an external independent review; and

  3. File a complaint.

What steps can you take?

To determine what steps to take if your insurer improperly delays or denies your coverage, please click on the state where you live in the map below or select your state here: